To clear the rumors, WhatsApp decided to post an infographic in its FAQ section with new responses highlighting how it will continue to protect private messages, despite some rumors stating otherwise. It states that the policy update doesn’t affect the “privacy of your messages with friends or family in any way. Instead, this update includes changes related to messaging a business on WhatsApp, which is optional, and provides further transparency about how we collect and use data.” The infographic says that WhatsApp cannot see private messages or hear calls and, therefore, neither can Facebook.
“Location Information. We collect and use precise location information from your device with your permission when you choose to use location-related features, like when you decide to share your location with your contacts or view locations nearby or locations others have shared with you. There are certain settings relating to location-related information which you can find in your device settings or the in-app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country). We also use your location information for diagnostics and troubleshooting purposes.”