The Touch Disease class action against Apple everyone’s been waiting for
“The iPhones are not fit for the purpose of use as smartphones because of the touchscreen defect.”
It’s a sentence that could be shortened by Apple’s critics, but it’s also a sentence found in full in a class action lawsuit filed at US District Court in San Francisco.
Three individuals from California, Delaware and Pennsylvania are seeking unspecified damages from Apple. The plaintiffs allege fraud and transgressions of California consumer protection laws for refusing to service iPhone 6 and iPhone 6 Plus devices free of charge for a problem dubbed “Touch Disease.”
The problem, which causes a top portion of the device’s touchscreen to be grayed out and not responsive to touch, has been said to be a problem not with the display itself, but a driving mechanism of it — perhaps a chip. The suit claims that Apple omitted a “shield” in its design to protect that mechanism, something that was on prior iPhones.
Apple hasn’t even commented on the issue. But we have.