iPhone 8 logic board
Apple will replace your iPhone 8 logic board for free, if faulty
A faulty iPhone 8 logic board can cause your phone to behave erratically, and Apple is going to replace it free of charge. Check it out!
Your lagging Google Pixel 2 XL might be replaced for free
There’s a chance that your laggy Google Pixel 2 XL could be replaced for free after Google has researched the possible causes for this bug
Heat stress believed to be cause of iPhone 6s battery explosion at repair shop
If your iPhone’s getting hot and bothered, it may be causing the battery inside to bloat, allowing the screen to crack more easily. Get that battery replaced.
Apple fails to explain why iPhone throttling was not disclosed to Canadian government
The behavior was covered under umbrella language explaining the measures it took to stop iPhones from suddenly shutting down with the iOS 10.2.1 software update.
Death, lawsuits and the OnePlus X2 | #PNWeekly 291
On this week’s show, T-Mobile and Google facing big lawsuits. a couple of dying phone makers and the true threat to civilization (hint: it’s a fake phone).
Apple slaps HomePod with predictably high $279 out-of-warranty repair price
If you haven’t extended your limited HomePod warranty with $39 AppleCare+ service, you may want to, as uncovered repairs will be quite expensive.
ShatterShield peeling off edges of Moto Z2 Force, customers being charged for repair
Those who couldn’t or didn’t want to argue down the price were supposedly charged anywhere from $50 to $150 for the replacement of a part that used to be user-replaceable for $40.
Apple: iPhone 8, iPhone X battery management is more robust than older devices
But it’s not because of the software. In fact, there’s a reasonable implication that Apple is claiming that new hardware means no throttling will be warranted in future software updates.
With iPhone battery replacement program, Apple may give rebates to those who paid full price
That’s according to a Senate committee chairman. That committee has released a letter from Apple that answers some of its questions about the program.
Nexus 5X Fingerprint Scanner
Google begins offering Moto X4 with Android One as Project Fi Nexus 5X replacement
If you’re the unlucky owner of a faulty Project Fi Nexus 5X… with device protection, you’re suddenly in luck, as Google will give you a Moto X4 to replace your old phone.
Lacking iPhone 6 Plus repair stock, iPhone 6s Plus units may be given out
A directive to retail employees and third-party servicers indicates that as resources are extremely tight for iPhone 6 Plus customers that they could get a surprise upgrade.
LG appoints new mobile division president and CEO in bid to turn its business around
The long-struggling LG Mobile Communications Company officially has a new skipper in charge with reviving the popularity of the chaebol’s smartphones.
Samsung Electronics appoints three new co-CEOs, announces full record-setting Q3 2017 results
Samsung Electronics is keen to avoid a leadership “vacuum” with a younger new generation of managers while making even more money during Q3 than Q2 2017.
Galaxy S8 gets first-party enhanced warranty with Samsung Premium Care
Samsung begins selling devices, financing and services direct to consumers, but not unlocked devices. There’s also that “Guard S8” program we’ve heard.
Samsung finally looks to tie up loose ends with charge-disabling Galaxy Note 7 update in Korea
For some reason, it took Samsung almost six whole months to realize preventing the Galaxy Note 7 in Korea from charging altogether is for the best.
Google Pixel hardware problems continue, microphone of concern this time
Speakers are busted, the camera’s screwed up and now you can’t even make a phone call on the Google phone. And a solution takes four months to achieve.
Just 85 percent of Galaxy Note 7 units in Korea have been returned, around 140K still in use
Samsung is having trouble wrapping up the Galaxy Note 7 recall program in its own homeland of Korea, where people just won’t return the fickle phablet.
‘Nearly 85 percent’ of recalled US Galaxy Note 7 units have been officially replaced thus far
Samsung has managed to take a whole lot of hazardous Galaxy Note 7 devices off the US streets, though plenty still remain in circulation.
This Galaxy Note 7 class action isn’t what you think it’s about
As far as we know, no one was physically injured in the making of this lawsuit. But at least 100 people were economically injured by Samsung…
Samsung brings Galaxy Note 7 exchange gifts to the US, and Amazon refunds accessories
Willing to give Samsung a third chance after two Galaxy Note 7 recalls stateside, and go back to the S7? Here’s $100 in bill credit.
CPSC announces ‘expanded’ Galaxy Note 7 recall, and yes, even units bought used will be exchanged
In case there was still any lingering doubt, the US CPSC has just crushed it – new and old Galaxy Note 7 units are officially recalled.
Galaxy Note 7 investigation will still take a few weeks, but freebies are offered now to Korean customers
Samsung needs a little more time to find out what caused all those Galaxy Note 7 fires, offering small gifts to customers in its homeland already.
RIP Galaxy Note 7: Samsung confirms production is ‘permanently discontinued’
The Samsung Galaxy Note 7 is officially toast for good, following one too many fire reports, recall fumbles and explosion scandals.
The right thing to do: Oculus disables Galaxy Note 7 – Gear VR compatibility
Oculus takes pride in putting customer safety first, removing support for all Galaxy Note 7 devices on the Gear VR headset.
Galaxy Note 7 shipments officially ‘adjusted’, as explosion tally continues to rise
Is the Galaxy Note 7 toast? DOA? Done for good? Officially, not yet, but a second global recall seems more and more likely.