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If employees find a third-party display or battery in a customer's iPhone, but don't see an issue with them, they'll still work on the phone.
Apple is maintaining a category of vintage devices that may become eligible again for repairs under a new program that may be launched soon.
Hundreds are dead in the aftermath of massive flooding in the country's west. Apple is offering repairs of its products for free.
The updated MacBook Pro does have a slightly different keyboard design. It keeps the Butterfly switches, but adds a little protection from dust.
One father learned the hard way that even with a case on his new, expensive OnePlus phone, a daughter will find a way to break something.
MacBook and MacBook Pro keyboards featuring the Butterfly switch design are well-known for failure after even a speck of dust slips in below the crevice...
The cover glass on the camera system should be made of sapphire and, thus, shouldn't crack easily — not from keys or coins or even drops.
The alert slider connects to a piston that connects to a soldered button attached to the motherboard. Well, this is already interesting.
Those who got the battery replaced on their iPhone 6 or newer device at an Apple-sanctioned facility anytime within 2017 are eligible to get $50 back.
If your iPhone's getting hot and bothered, it may be causing the battery inside to bloat, allowing the screen to crack more easily. Get that battery replaced.
It's against the law to void an automobile, gaming system or mobile phone's warranty for use of third-party components or "unauthorized" repairs, which Nintendo, Sony, Hyundai and three other "major" companies seem to be ignoring.
Customers are asking for refunds from local shops who are trying to make do with third-party components and no support from Apple.
If you own a relatively new high-end Samsung smartphone in need of a quick repair, more than 300 uBreakiFix locations across the US are now certified for same-day official support.
Those who couldn't or didn't want to argue down the price were supposedly charged anywhere from $50 to $150 for the replacement of a part that used to be user-replaceable for $40.
The iPhone 5c is coming up on five years old and it still will get treated by Apple if it is warranted. The thing is, will you get your device replaced?
That's according to a Senate committee chairman. That committee has released a letter from Apple that answers some of its questions about the program.
If your iPhone 7 purchased in China, Hong Kong, Japan, Macao or the US is showing "No Service" in the status bar when it shouldn't, you're probably eligible for a gratis repair.
A directive to retail employees and third-party servicers indicates that as resources are extremely tight for iPhone 6 Plus customers that they could get a surprise upgrade.
Though if you paid the $100+ to get Preferred Care, you may want to get a refund. Some may want to keep it because deductibles are better.
And if you break something else on the iPhone X and need that fixed, be prepared to empty your wallet and weep. Consider your options wisely.
Two reports came out of Japan and Taiwan. One more then got out from Taiwan. Then came Canada, China, Greece and Hong Kong. What's up with the iPhone 8?
More people are running their lives on their smartphones after Hurricane Harvey. If your Pixel got damaged in the process, there's help to be had.
Apple's warranty eligibility rules cover the iPhone 6, iPhone 6s and iPhone 7. The leaked guideline is only just a guideline, though.