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You can literally tap into Authorized Service Providers to schedule an appointment. If you live in one of several territories, you also have the Genius Bar.
Apple has decided to move all support functionality from its Apple Store app and create a separate app for support and repairs
If you’ve ever been to an Apple Store Genius Bar, you’ve probably noticed a few cases where people with really old Apple hardware arrive for support. Apple’s customer service is that good when it comes to device repairs, but obviously some products are just too old for parts to still exist. Cupertino usually shares a list of these devices in order to avoid unnecessary sad faces, and we just got the list for December.
As of December 8th, 2015 the following Apple products will sadly not be eligible for repair at the company’s Apple Stores: – iMac [...]
Watch today’s Pocketnow Daily as we talk about some additional leaked photos of the Nokia EOS smartphone. Then we go through Sony’s press invites for a mobile event to happen in Germany and what we can expect. Google is next as they’ve just made the bold move of offering the stock Android keyboard to everyone. Apple’s strategy for smartphone repairs is next as the company keeps working on bringing more services to their Apple Stores. We end today’s show talking about the iPad 5 and the possibility of a launch for WWDC 2013.
All this and more after [...]