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It's a big gap from the 97 percent satisfaction number as suggested by a third-party survey and the 99 percent that Apple suggests for the iPhone X.
The iPhone X was meant to be a big hit, but ended up being a big dud for the mass audience. At least those who have one are pretty satisfied with it.
Customer satisfaction is at an all-time high for both T-Mobile and flagship prepaid sub-brand MetroPCS, according to the latest J.D. Power research.
It tops runner-up Verizon by a good bit in many metrics of customer satisfaction and references. And there's plenty of room between it and AT&T and Sprint.
The English language event in the United Kingdom will give OnePlus customers a chance to talk honestly about its customer service.
As crazy as it sounds, iPhone SE owners stateside are more satisfied with their property than those rocking a 7 Plus, Galaxy S7 or S6 Edge+.
Apple is the unsurprising winner of a 2017 J.D. Power smartphone satisfaction award, followed as closely as mathematically possible by Samsung.
Within the wireless industry, AT&T earned top marks for customer care and is going after T-Mobile's bragging about its Nielsen win.
The Un-carrier notched the best carrier for overall satisfaction as well as satisfaction with service. It led most of the way through 2016 in other aspects.
Customer loyalty and engagement are very subjective things, but people clearly love their Apple products, be it iPhones, iPads or online music apps.
Apple Watch owners are unsurprisingly the proudest and most content of their smartwatch purchase, relatively closely followed by Samsung users.