iPhone X sales rate decays, but owners are extremely happy with their purchase
The iPhone X was meant to be a big hit, but ended up being a big dud for the mass audience. At least those who have one are pretty satisfied with it.
T-Mobile and MetroPCS destroy the competition in J.D. Power satisfaction ratings
Customer satisfaction is at an all-time high for both T-Mobile and flagship prepaid sub-brand MetroPCS, according to the latest J.D. Power research.
AT&T customer service raises T-Mobile’s a J.D. Power award
Within the wireless industry, AT&T earned top marks for customer care and is going after T-Mobile’s bragging about its Nielsen win.
Apple wins smartphone, tablet, laptop and online music trophies for customer engagement
Customer loyalty and engagement are very subjective things, but people clearly love their Apple products, be it iPhones, iPads or online music apps.