We are reader supported. External links may earn us a commission.

iOS

T-Mobile addresses port-out scam by texting customers

By Jules Wang February 2, 2018, 12:14 am

T-Mobile is notifying customers and urging them to add a port validation passcode to their accounts.

The messages come as what’s known as port-out scams continue to grow in popularity. It mainly affects those who don’t have a PIN or a passcode guarding access to their account when accessed through customer service. The scammer will usually attempt to either extort money or gain access to banking information by switching a phone number they picked up to another network, locking the actual user out of their account in the process.

According to TmoNews, this is the text that T-Mobile subscribers are receiving:

POCKETNOW VIDEO OF THE DAY

T-Mobile Alert: We have identified an industry-wide phone number port out scam and encourage you to add account security. Learn more: t-mo.co/secure

The link takes them to an explanation page urging users to dial T-Mobile from either 611 or 1-800-937-8997 and set up a 6-to-15-digit passcode — separate from the myT-Mobile account password that already exists. Users will need to remember that passcode for themselves if they decide to switch carriers at some point, but malicious actors will be prevented from duping customers.

As T-Mobile says, this is an industry-wide problem, so you should contact your carrier as well and ask if it can place a passcode for porting on your account.

Search

Latest Articles

iOS

Here's how the Apple iPod changed the world in 21 years

iPod was an industry-changing device at its time, and it had a massive impact on modern smartphones, and the way we listen to music. We take a last look at the now-discontinued Apple iPod and the history it leaves behind.

By Roland Udvarlaki May 11, 2022, 10:00 am
iOS

How to use Mic Modes in VOIP and FaceTime Calls

This guide will go over the steps you need to follow to activate one of the available Mic Mode settings on Apple Devices to begin using the feature and improve your calling experience.

By Aryan Suren May 10, 2022, 10:00 am
Phones

This iPhone 14 feature might urge users to upgrade

Until now, it appeared that iPhone 14 would only be a minor upgrade over the iPhone 13 series. However, a new leak suggests that the iPhone 14 will come with one feature that might urge users to upgrade.

By Sanuj Bhatia May 9, 2022, 5:00 am