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Windows

Surface Pro 3 charging issues with LG Chem battery

By Jules Wang September 22, 2016, 12:27 pm

The Surface Pro 3 has been a steady product except for the several times it hasn’t been. This is another time that Microsoft’s updates have made it not a steady product.

The Windows 10 Anniversary Update has been going out to the Surface Pro 3 for a few weeks and what it left for those owning the convertible with an LG Chem-made battery.

What’s supposed to have been a firmware improvement has turned into a degradation as users found that the computer was not charging when plugged. Furthermore, when a Surface Pro 3 came off the power supply, it would instantly turn off. One user was reporting a full charge capacity of 144mAh compared to the design capacity of more than 42Wh after the update.

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Some Surface owners with batteries supplied from SIMPLO have had tangentially similar problems with their cells for more than a month.

The issue has been acknowledged by Microsoft for nearly a week. No word on any solutions just yet.

Source: Microsoft
Via: PhoneArena

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