Surface Keyboard Blamed For Tablet’s Audio Glitches

It wouldn’t be much of a high-profile smartphone or tablet launch if we didn’t start hearing reports of all sorts of little weird, unexpected glitches cropping up over the following weeks. Apple knows that story all too well, but this time around it’s Microsoft in the hot seat, upon a number of Surface owners reporting that their tablets have been unexpectedly muting themselves.

These apparently random muting events seem tied to the use of a keyboard cover, and both the Touch and Type covers could be similarly affected. For whatever reason, sometimes the keyboards are misreporting a press of their “mute” keys, absent any actual button-press. The whole thing reminds us a bit of the volume control issue suffered early-on by the Galaxy Nexus, which would similarly mute itself without warning.

Some users have reported success by disabling the keyboard volume controls in software. For a more permanent solution, affected users can contact Microsoft to exchange their keyboard covers for replacements that hopefully don’t suffer from this anomaly.

Source: Microsoft
Via: WMPoweruser

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bits Read more about Stephen Schenck!