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Sony delivers fix for Xperia audio glitches

By Stephen Schenck April 9, 2014, 11:11 am

Yesterday we spent a little time looking at reports of some hardware issues with the Xperia Z2, the latest Sony Android to hit the scene, but far from the first to run into a few problems. In addition to other Xperia models experiencing their own share of hardware faults, we’ve also heard about a few software bugs in our time. Luckily for users, those tend to be a lot easier for a manufacturer to resolve, and Sony is committed to getting such fixes out to us, kicking-off distribution of its latest for the Xperia Z1, Z Ultra, and Z1 Compact.

The issue at hand is audio output, and how these three models, when they’re running Sony’s latest KitKat updates, have a tendency to route audio incorrectly. Basically, the phones are getting confused about whether or not a headset’s plugged in, leading to situations where a call may be coming in, but you never hear your phone ring. Sony acknowledged the existence of the problem in a statement last week, promising that a fix was forthcoming. Sure enough, the release is on its way out now, as firmware 14.3.A.0.757.


Updates have been spotted for users in Europe, the Middle East, and parts of Asia, and we’re guessing Xperia owners in additional regions will start seeing them soon. Sony may still have some work ahead of it to restore customer confidence, but fixes like this are steps in the right direction.

Source: Xperia Blog


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