Samsung Galaxy Fold breaks after just days of use, Samsung will investigate (Update)

Update: Samsung issued the following statement:

A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.

Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.

Original story below:

The Samsung Galaxy Fold has already sold out, according to the manufacturer. We have our own unit (check out our hands-on) and we are not yet experiencing any issues, though we’ve already seen reports of a visible crease showing in the middle of the screen, along the folding line. What’s even worse is that some owners are reporting broken screen after merely days of use.

What is really interesting is that Samsung posted an entire press release showing off and describing how it is testing the Galaxy Fold for durability. The device is supposed to “outlast 200,000 folds and unfolds (or around five years of use, if used 100 times a day)”.

The problems outlets like Bloomberg, The Verge and CNBC are experiencing with their Galaxy Fold units are either cracking/breaking of the screen, or flickering, Reuters reports.

We will thoroughly inspect these units in person to determine the cause of the matter — Samsung

Whether this is a widespread issue with either the design, construction, or materials, or it is specific to a smaller batch is yet unknown. However, many have expressed concerns over a $2,000 product breaking after just a day or two of usage.

While we surely hope this isn’t the case, we can’t help but remember the Galaxy Note7 fiasco three years ago when, due to design flaws that resulted in phones blowing up, Samsung had to recall and cancel the model.

Photo credit: Mark Gurman

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Anton D. Nagy
Anton is the Editor-in-Chief of Pocketnow. As publication leader, he aims to bring Pocketnow even closer to you. His vision is mainly focused on, and oriented towards, the audience. Anton’s ambition, adopted by the entire team, is to transform Pocketnow into a reference media outlet.