Reddit feels “Un-Thanked” with T-Mobile SIM fee hike

The fee for a SIM card to start up service on a new phone at T-Mobile has gone up, leading Redditors to accuse the self-proclaimed “Un-carrier” of pulling off a “re-carrier” move.

Big Magenta doesn’t really charge an activation fee like other carriers, but having to purchase a “T-Mobile 3-in-1 SIM Starter Kit” may just as well be it. It used to cost $15, but the price was just raised to $25. SIM cards can cost mere cents each and even less in bulk packages, so whatever else is in the “Kit” (a pamphlet and a thin cardboard box) must make up for the price.

The /r/T-Mobile thread reacting to this news was not a positive one:

I like T-Mobile, but this is a scam.

— BB_7

I had a few unused SIM cards from past cellphone purchases. Brought those cards in when I opened another account, but rep was still going to charge the fee. Store manager said there’s no changing it but to call T-Mobile and see if they could alter the pricing. If read some of the posts, some store customers got their sim card for free or maybe for $1 or so.

— forme2c

Someone surfaced a video blog from CEO John Legere who, back in 2015, lambasted AT&T for raising its activation fee to $15.

T-Mobile recently introduced an assisted upgrade fee for those who manage their service by phone or in-store without engaging in any web-based maintenance.

Share This Post

Watch the Latest Pocketnow Videos

About The Author
Jules Wang
Jules Wang is News Editor for Pocketnow and one of the hosts of the Pocketnow Weekly Podcast. He came onto the team in 2014 as an intern editing and producing videos and the podcast while he was studying journalism at Emerson College. He graduated the year after and entered into his current position at Pocketnow, full-time.