For once, it seems OnePlus didn’t overpromise and underdeliver when teasing customer support would get better after the mid-range X’s launch, as the invite system should perk up before long, and buyers of both the “2016 flagship killer” and this new 5-incher will be covered against… everything on demand.
Broken screens, accidental damage of any sort, harm due to dropping the devices, liquid contamination, vandalism, you name it, the On-Guard by simplesurance extended warranty plan will have your back. For a price, obviously, i.e. €39.99 if you only seek one year of protection, or €64.99 for 24 months.
That’s around $45 and $72 respectively, but before you start comparing the tags with similar services offered stateside, let us mention the On-Guard program is squarely available in Europe at the moment.
Over in India, two separate warranty add-ons were unveiled a couple of weeks ago, called B2X Service and B2 Protect, costing Rs 999 and 1,299 respectively, or just $15 and $20. As far as North American OnePlus 2 and OnePlus X adopters are concerned, these should be catered to in the near future as well, as soon as the Chinese OEM puts the finishing touches to a partnership with “another esteemed brand with experience in smartphone insurance.”
Alas, folks who’ve already purchased the OnePlus 2 can’t get in on the all-inclusive repair and replacement scheme, and neither can OnePlus One owners, be them current or future. Everyone else will be asked for entry permission and extra charges upon checkout at the manufacturer’s e-store. You’re free to think about it for 15 days, and contact simplesurance customer support after buying a 2 or X if you want a worry-free user experience.
Source: OnePlus Blog