Motorola was unsurprisingly quick to jump on the Android 5.0 Lollipop bandwagon last fall, and just days after posting its initial Lollipop update tracker, updates were ready for the 2014 Moto G and 2014 Moto X Pure Edition. But despite that early start, Motorola update releases have hit a few snags, and last month we saw the company take to social media to address those delays, blaming particularly buggy Android 5.0 code from Google. As we still wait for many of these updates to land, Motorola has another reason for what’s taking so long, placing blame on its own custom chipset.
When Motorola first introduced the Moto X, it didn’t just use an off-the-shelf SoC solution, instead going with its custom X8 Mobile Computing System, a chipset based on the Snapdragon S4 Pro that introduced some new companion cores. While those extras were a nice touch, empowering the Moto X to pull off tricks like its Touchless Control system, going the custom route may be coming back to haunt Motorola.
Responding to recent user questions about Lollipop availability for the 2013 Moto X, Motorola claims that the phone’s chipset “requires more effort” than other models, and that it’s still “working to deliver satisfactory experience [and] performance.”
What do you think? Should users give Motorola a break and be happy that it’s trying to optimize this software before releasing it, or is it just embarrassing that one of its near-stock phones is being overshadowed on the update front by heavily-skinned models from its competition?