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Phones

Lumia 950 voice-call echoes may have Cortana to blame

By Stephen Schenck December 7, 2015, 5:18 pm

This fall’s Lumia flagships have been a long time coming; Windows smartphones fans have been waiting for a new top-tier model for a while now, and they just got two in the form of the Lumia 950 and Lumia 950 XL. But do these models really deliver on our admittedly high expectations? Just the other day we brought you our in-depth Lumia 950 review, and while features like Continuum were big stands-outs, the presence of some annoying bugs and an overall uninspired design combined to a bring us a handset that didn’t quite live up to its potential. We certainly detailed enough of those bugs in our review, and now we’re hearing about yet another problem 950 users are running into, as people they call experience a mysterious echo on the other side of the line.

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You wouldn’t know it from the audio on your side of the call, but Lumia 950 users on AT&T are discovering that the people they call report hearing their own voices echoed back at them – almost like you’re using a bad speakerphone.

If you’ve had people you call complain about something similar, the good news is that there might be a quick fix: reportedly, upon disabling your Lumia’s “Hey Cortana” hotword detection, the echo goes away.

Sure, that’s not a very good long-term solution; what good’s a brand-new phone when you can’t take advantage of all its features? Hopefully Microsoft is working on a more graceful fix – right now the working theory suggests there’s a bug with how Cortana’s always-listening mode tweaks microphone settings – but until that patch arrives, turning off this Cortana option may let you keep making voice calls without the people you’re contacting feeling like they’re shouting down a tunnel.

Source: Windows Central

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