Apple acknowledges iPad Pro charging lockups, says it’s looking into issue

The iPad Pro may now be here, but Apple’s giant-sized tablet hasn’t arrived without a few rough patches along the way. Beyond the problems that users are having in getting their hands on some of the tablet’s hottest accessories, we’ve also heard of issues where the tablet simply refuses to respond following a charging session, and the only way to get it working again seems to be forcing the tablet to restart. After dozens of users complained about the problem in Apple’s support forums, the company is finally acknowledging the problem – though it doesn’t seem to have much more to say about it than we’ve heard already.

In a new support document, Apple describes the problem and suggests the very same response we heard from users: that you can get your iPad Pro working again by pressing both the power and home buttons for ten seconds, forcing a processor reset.

While that may get you up and running again, this is also an issue that seems to keep coming back for some users time and time again – so you may be giving those buttons quite the workout.

The more promising news is that Apple admits this is a real problem and reports that it’s investigating things further. We’re hopeful that a software update could be able to prevent this behavior from occurring in the future, but that may be getting ahead of ourselves. For now, we should probably just wait to see what Apple’s able to turn up.

Source: Apple
Via: BGR

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bits Read more about Stephen Schenck!