Every so often, the iOS update takes its toll on very unfortunate people. We reported today on the frustrations of customers trying to update their iPad Air 2 tablets to iOS 9.3. Apple’s now sorting the issue out, saying that it comes down to the Apple ID that users put in when setting up the device — not necessarily the ID they currently might be using. Any phone as old as the iPhone 5S and any tablet as old as the iPad Air are at risk for this possible screw-up.
The company will provide a fixed update “in the next few days.” Meantime, it’s providing troubleshooting in our source link.