Intel offering Basis B1 refunds in wake of platform shutdown

Intel is effectively tearing itself away from the business of fitness trackers. It began with its Basis Peak device overheating and causing injuries to its users which forced the company to recall the band. It later decided to shut down its software platform and all support for it on December 31.

Since then, it has been offering Peak refunds and health data exports. But there’s also another Basis device that was sold before the Peak and that is the B1 from 2013.

Now, you wouldn’t expect Intel to care terribly much about customers who have a three-year-old fitness tracker — especially considering that many people who own trackers don’t use them for too long. But the company has decided to start offering up refunds for the B1 anyways.

If you effectively cannot use your wearable tech, then it just isn’t worth having around, right? Good on Intel for the move.

Source: Basis

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Jules Wang
Jules Wang is News Editor for Pocketnow and one of the hosts of the Pocketnow Weekly Podcast. He came onto the team in 2014 as an intern editing and producing videos and the podcast while he was studying journalism at Emerson College. He graduated the year after and entered into his current position at Pocketnow, full-time.