The Galaxy S7 Active is rated to survive under five feet of water for 30 minutes. That’s what IP68 is supposed to mean. And yet, apparently, two Galaxy S7 Actives couldn’t take the testing process of customer advocacy magazine, Consumer Reports.
The outlet put one device into a water tank under 2.12 psi of pressure to simulate conditions just short of five feet underwater. After 30 minutes, the team found a damaged display, air bubbles visible in both of the cameras’ lenses and a borked touchscreen. A second device subject to the same conditions led to a flickery screen and more water in the camera lenses and the SIM card tray. After the phones were left to dry for a couple of days, neither returned to normal.
Of course, there’s bound to be a failure rate with water-resistant products like the S7 Active. It’s especially unfortunate if you’ve struck two duds in a row. But it doesn’t take much to keep the device in its proper water-resistant mode — just make sure the SIM tray’s shut in. But with Samsung’s manual claiming that despite the IP68 rating, “your device is not impervious to water damage in any situation.”
Ah, legal speak.
That’s not to say that you should be wary of every Galaxy S7 Active out there. There is no definitive “device zero” for boom or bust. But if more stories come out about the faults of this phone from regular consumers who, perhaps, aren’t even testing the thing to its limits, we’ll have some doubt to cast.