Samsung users blame company for Clear View Cover GS6 screen damage
For as much as we love smartphone accessories, buying them can sometimes be an anxiety-filled experience; will this third-party case really deliver the quality I’m looking for? While it often means paying a little more, that kind of uncertainty can often be side-stepped by sticking with official OEM accessories – or at least, that’s what we’d like to believe. In reality, even these straight-from-the-manufacturer accessories can sometimes let us down, and a number of new Galaxy S6 and GS6 Edge owners have been sounding the warning call about the potential for screen damage with official Samsung Clear View Cover cases.
After a few weeks of use, these GS6 owners are noticing their screens marred by tiny scratches. We’re not talking incidental grazes, either, and pictures shared online reveal concentrated focal points of destruction, as if an abrasive was applied to the phone’s screen and worked over and over again in the same spot.
The culprit seems to be the way the Clear View Cover can trap bits of dust and grit between its folding face and the phone’s screen; unless your screen is perfectly clean when closing the case, anything squeezed in there is going to be rubbed against the display over and over as you carry the phone around.
How much of this is Samsung’s fault, though, and how much blame can be placed on users? Should the design of the Clear View Cover been such that it never rested firmly against the phone’s screen in the first place? For now, we’ve yet to hear any official response to the complaints.