It seems that we can’t get away from bad battery stories. Some owners have found that their Galaxy Note 8 devices don’t even take a charge after they’ve fully discharged.

Several threads written by Note 8 owners across Samsung’s community forums as well as third-party fan forums have complaints about the support service they’ve received for their device. The first ones began in late October with many devices less than a month old.

These relatively new devices apparently have been stuck on empty and neither wired nor wireless charging will work to turn them back on. Many reports, sourced for Snapdragon-powered US carrier variants, say that the screen will flash, but that the device won’t power on.

Customers have reported that the company has put them through weeks-long exchange transactions and that received units have turned out to be refurbished ones — and we are nowhere near the end of production for this phone.

 SamMobile suggests that as the notification LED does light up when either charging method is applied to the phone, the issue could end up being with software after all.

You May Also Like
Amazon’s new Fire HD 8 tablets are faster, pack more RAM, and rock a USB-C port
The new Fire HD 8 Plus also brings support for wireless charging to the table.
Samsung unveils the new 50MP ISOCELL GN1 camera sensor for smartphones
The 50MP ISOCELL GN1 sensor has a larger sensor and pixel size, and employs the Dual Pixel PDAF tech for faster and more accurate focus lock.
iQOO Z1 live image
iQOO Z1 live images leaked ahead of May 19 launch
The iQOO Z1 is confirmed to sport a 144Hz refresh rate panel.