Galaxy Note 7 exchanges start at Best Buy as Korea resets for sales on September 28

The following piece of news comes out of multiple first-hand accounts posted to Reddit — it’s a forum of questionable repute, especially after when Samsung shot down a report about Galaxy Note 7 remote deactivations.

But it seems like if there’s any way to tell that we’re on the downhill of Samsung’s recall process of some phones with explosive batteries, it’s with the start of a status quo exchange program.

Those who have registered with Best Buy to get notified of when new, safe Galaxy Note 7 units were available have started getting the notifications. However, when customers arrived at stores, they were told by staff that devices were being exchanged on a first come, first served basis. If the customer has a defective Note 7 or an exchanged interim Samsung device, Best Buy would be happy to give them whatever new Note 7 it had in stock. That said, new stock has been coming in at a trickle this weekend, so the major issue here is getting a Note 7 in a color you didn’t order.

Meanwhile, over in Korea, it seems that Samsung has now set a date for Note 7 sales to resume: September 28. This is in comparison to other countries that have decided to start shipping new devices this week. Perhaps Samsung wants to make sure shelves can be kept heavy to keep perceptions of its brand pristine in its home market.

Source: Reddit, CNNMoney
Via: SamMobile (1, 2)

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About The Author
Jules Wang
Jules Wang is News Editor for Pocketnow and one of the hosts of the Pocketnow Weekly Podcast. He came onto the team in 2014 as an intern editing and producing videos and the podcast while he was studying journalism at Emerson College. He graduated the year after and entered into his current position at Pocketnow, full-time.