One of the increasing headaches for Apple has been the sheer increase in the number of scams on the App Store. Over the past couple of months, developers like Kosta Eleftheriou and others have reported a number of scams running on the App Store, but only on Twitter. This is due to the fact that Apple does not have a dedicated App Store scam reporting system despite their claims of it being the safest and the best place for apps on iOS. According to a new report from The Verge, Apple has now quietly added an improved version of the “Report a Problem” button on the App Store which lets users report scams and frauds.
Tapping it takes you here. Notice the “Report scam or fraud” option: pic.twitter.com/oD0zDzfnIk
— Kosta Eleftheriou (@keleftheriou) October 3, 2021
The new and improved “Report a Problem” button is now available on every App Store listing. For context, this button was available on App Store earlier as well, however, it was available only in the Apps and Games tab — that too in the bottom of the section. It only used to show “Report suspicious activity,” “Report a quality issue”, “Request a refund” or “Find my content” but not the “Report a scam or a fraud” button. Moreover, the quality report button was available only if you had purchased the app (and fallen for the scam), but not to all the users.
The option still takes you to an Apple support webpage on Safari where you need to sign in again, but at least the option’s here.
App Store has been under scrutiny for the past few months. Developers have not only reported scams on the App Store but also reported that Apple bullies app developers who try to negotiate with them — a developer reportedly sued Apple for copying its keyboard into the watchOS 8. With an increasing number of problems, it only makes sense to bring new reporting options to the App Store. But, is it too late?
Via: The Verge