Apple accused of lowballing its users as trade-in program comes to China

Have you ever traded-in a smartphone for cash or credit when picking up a new model? Plenty of users don’t see a need for hanging on to their old phones when upgrading to a more recent model, and trade-in programs can be a convenient way to soften the blow of that new hardware purchase. When dealing with carriers or big retailers, we sort of accept that we might not be getting as much for our old phones as if we privately sold them, but the ease of transaction can often make up for any small price disparity. At least, that’s the way it’s supposed to work. But now Apple users in China are questioning the company’s intentions when it comes to the recently enacted trade-in program over there, citing extremely low offers for old iPhones.

Unsurprisingly, the offered values fall short of what you’ll get elsewhere, but it’s the extent to which their low that’s offending Apple fans, often just half of what third-party buyers will pay.

Maybe even more frustratingly, Apple’s not taking factors like storage capacity into consideration. That means your beefy 64GB iPhone 5S will fetch the same trade-in value as a lowly 16GB model, despite Apple having no problem charging a hefty premium for the extra storage when selling the phone.

We know, this isn’t the end of the world – and you’re always free to sell your phone to whomever will give you the best price for it. But it’s still an understandably frustrating situation for users who have come to put a lot of faith in Apple.

Source: ZDNet
Via: Cult of Mac

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bits Read more about Stephen Schenck!