The Nokia Lumia 900 on AT&T is probably the Windows Phone that enjoyed the most exposure. It is often regarded as Nokia’s (and Microsoft’s) chance to do something big on the U.S. market and the initial feedback from customers is good — the phone is topping sale charts.
In an official blog post today Nokia acknowledged “a memory management issue” which “could, in some cases, lead to loss of data connectivity”. It is reassuring to find out that the issue is due to software and is not hardware or network related. That being the case, Nokia is acting quickly on the matter and offers two alternatives to its customers.
“If you have already purchased a Lumia 900, we are making two options available to you:
- You will be able to update your device with the latest software via Zune on or around Monday, April 16th.
-Swap your current Lumia 900 for an updated Lumia 900“.
To further prove their commitment (and make you accept their apologies), “every individual who has already purchased a Nokia Lumia 900 or who will purchase one between now and April 21st will receive a $100 credit to their AT&T bill from Nokia”. Thumbs up for Nokia because of this, even if it’s their way of maybe saying thanks that you beta tested their smartphone?
Source: Nokia Conversations