Posts tagged with: Support
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    In what could be a stunning blow to Microsoft's mobile ecosystem, Skype has announced that it is shedding support for Windows Phone 8 and 8.1 in October. The development comes as the messaging service completes its rerouting from peer-to-peer communications to a cloud-based service. Avid developer Rudy Huyn was not pleased with the decision. Skype will drop the support of WP8.1 devices, seriously?7 ~80% of WPhones runs 8.1...One more bullet in the feet... pic.twitter.com/RrAMcR0HZN — Rudy Huyn (@RudyHuyn) July 20, 2016 He pulled up an AdDuplex chart showing how that 89.1 percent of ...

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    What if instead of going straight to the forums whenever something cracks up in your phone you went to the manufacturer's customer support line? Well, it's a half-hour on hold, 10 minutes of telling someone at a call center all your information and then complaining about the problem and then they'll ask you to go to this settings menu and press buttons and ... Yeah. Not cool. Well, a source to Android Police is saying that with a Google Support app, new Nexus smartphone owners can share their screens and point out where the problem spots are. It's likely that we'd be dealing with ...

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    In its flurry of software updates, Apple supposedly fixed one problem and caused another one. A big one. Big enough to warrant drastic measures to fix it. According to MacRumors, the company is now offering free exchanges for iPad Pro 9.7 owners who had their tablets bricked by installing the iOS 9.3.2 update. Some of those owners reported seeing an "Error 56" dialog, followed by a prompt to plug the tablet into iTunes for a restore. Those who restored their devices only saw Error 56 pop back up again. Those who have such a bricked tablet should contact Apple Support. Cupertino has also ...

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    It seems that the May Android security update has caused some instability for Pixel C owners, to say the least. Regardless of whether users were on Android Marshmallow or the Android N Developer Preview, users have been reporting that the device frequently reboots while off the charger. These happened generally while the Pixel C was sleeping, so we can probably infer that the power-saving Doze mode may have something to do with the bug. Threads on Reddit, the Nexus Help Forum and code.google.com haven't seen official responses just yet. Tinkerers have said that a temporary pass-through ...

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    We're finally seeing a resolution to whatever the problem is affecting some Apple Music subscribers who have had entire music libraries wiped off of their Macs. The story started out last week when blogger James Pinkstone said that he had to get all of his music back through a lower-quality iCloud file or poorly-matched Apple Music equivalents was after he had subscribed to Apple Music on his Mac. The issue has persisted with other users. iMore had later tracked down a database error found in iTunes — the program that handles Apple Music as well as the iTunes Store and locally-stored ...

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    Last week, we saw a blogger express his rage against the Apple because he had all of his music stored on his computer deleted after he had subscribed to Apple Music. Being told that "the software is functioning as it's intended" did not help the matter. iMore's Serenity Caldwell went into how Apple Music, by design, could not delete a user's local music library without user input. Still, the problems kept coming up. The result was that every track had to be streamed down from an iCloud- or Apple Music-based backup. While they were downloadable, sound quality suffered thanks to .aac ...

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    Every so often, the iOS update takes its toll on very unfortunate people. We reported today on the frustrations of customers trying to update their iPad Air 2 tablets to iOS 9.3. Apple's now sorting the issue out, saying that it comes down to the Apple ID that users put in when setting up the device — not necessarily the ID they currently might be using. Any phone as old as the iPhone 5S and any tablet as old as the iPad Air are at risk for this possible screw-up. The company will provide a fixed update "in the next few days." Meantime, it's providing troubleshooting in our source link. ...

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    Walking dead platform BlackBerry 10 got another jab in the kidneys as Facebook has decided to stop support of the platform. WhatsApp, a subsidiary of Facebook, will also pull support from BBOS at the end of the year. Ever since BlackBerry introduced the Android-powered Priv phone, the company has been inching slowly away from actively developing its own homebrew. Representatives have said that it'll be Android-only moving forward. And third-party developers are taking notice. The INSIDE BlackBerry blog says that Waterloo remains committed to BB10 and that its dev community is "creating ...

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    Spotify users on Windows 10 Mobile are left banded together, wondering if they'll be hearing the same 'ol tune from the music streaming service like they have for many other app makers. The situation began with disappointment yesterday as it notified at least one user that it wouldn't be updating its Windows Phone 8.x app anymore, nor will it be made available on the Windows Store. A Windows 10 app was in the purgatory of "if or when." @WindowsBlogIta @HDblog @MSPoweruser @windowscentral #Spotify drop the support for windows pic.twitter.com/9rn4xK7nlT — Alessandro S. (@S__Alessandro) ...

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    If you've been chomping at the bit to get your Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+ or Galaxy Note 5 onto Samsung Pay for some very, very stimulating incentives or just to enable yourself to using the tech of the past/future, you might have had to hold up. And the same went for those on the much more simpler Apple Pay standard. Because your bank wasn't having any of it. Well, our Adam Doud might be just a tiny bit miffed for having switched away from TCF Bank (though not really) as Samsung now supports 8 new MasterCard issuers and 11 new Visa card issuers: MasterCard: Achieva Credit ...

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    We had a talk with Nokia the other day and they wanted to tell us more about this "Smart Start" program which sounds like it would be especially nice for all the new users out there.  Normally when people buy a new phone they'll usually try to get a few basics about the functionality from the sales person.  It's not really their job to teach you how to use the phone, but it's important that you at least know a little bit about the device before you leave the store.  After that, maybe you'll call the carrier for more support, but who knows how knowledgable the service rep would be on ...

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