BB10 still haunts BlackBerry as class action suit is allowed to proceed
Weak iPhone X demand impacts Q1 and full-year sales predictions for entire device lineup
T-Mobile customers will get free MLB.TV and MLB At Bat access again next week
Rugged Samsung Galaxy Tab Active2 expands to the US, but not everyone can have it
Wileyfox brand lives on, as another British smartphone manufacturer signs licensing deal
Galaxy S9 phones may appear at CES, launch in March
Honor View 10 Party Mode feature syncs music across phones for max amplitude
Microsoft-ized Galaxy Note 8 now at Microsoft Store for $930
Does wireless charging make sense for tablets?
CNN buys out Beme, app shutting down January 31
Security & Privacy
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Posts Tagged ‘replacement’
Apple fails to explain why iPhone throttling was not disclosed to Canadian government
The behavior was covered under umbrella language explaining the measures it took to stop iPhones from suddenly shutting down with the iOS 10.2.1 software update.
March 6, 2018 4:45 pm
Death, lawsuits and the OnePlus X2 | #PNWeekly 291
On this week's show, T-Mobile and Google facing big lawsuits. a couple of dying phone makers and the true threat to civilization (hint: it's a fake phone).
February 9, 2018 1:17 pm
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Apple slaps HomePod with predictably high $279 out-of-warranty repair price
If you haven't extended your limited HomePod warranty with $39 AppleCare+ service, you may want to, as uncovered repairs will be quite expensive.
February 9, 2018 11:40 am
ShatterShield peeling off edges of Moto Z2 Force, customers being charged for repair
Those who couldn't or didn't want to argue down the price were supposedly charged anywhere from $50 to $150 for the replacement of a part that used to be user-replaceable for $40.
February 8, 2018 12:41 am
In some repairs, 16GB iPhone 5c will be substituted with 32GB units
The iPhone 5c is coming up on five years old and it still will get treated by Apple if it is warranted. The thing is, will you get your device replaced?
February 7, 2018 5:48 pm
Apple: iPhone 8, iPhone X battery management is more robust than older devices
But it's not because of the software. In fact, there's a reasonable implication that Apple is claiming that new hardware means no throttling will be warranted in future software updates.
February 6, 2018 11:42 pm
With iPhone battery replacement program, Apple may give rebates to those who paid full price
That's according to a Senate committee chairman. That committee has released a letter from Apple that answers some of its questions about the program.
February 6, 2018 2:37 pm
Google begins offering Moto X4 with Android One as Project Fi Nexus 5X replacement
If you're the unlucky owner of a faulty Project Fi Nexus 5X... with device protection, you're suddenly in luck, as Google will give you a Moto X4 to replace your old phone.
January 22, 2018 6:33 am
Lacking iPhone 6 Plus repair stock, iPhone 6s Plus units may be given out
A directive to retail employees and third-party servicers indicates that as resources are extremely tight for iPhone 6 Plus customers that they could get a surprise upgrade.
January 21, 2018 7:53 pm
Apple begins replacing batteries for older iPhones earlier than announced
Originally set for late January, the company is now offering $29 rates for out-of-warranty battery replacements on throttled iPhones.
January 1, 2018 7:58 pm
LG appoints new mobile division president and CEO in bid to turn its business around
The long-struggling LG Mobile Communications Company officially has a new skipper in charge with reviving the popularity of the chaebol's smartphones.
November 30, 2017 10:14 am
Samsung Electronics appoints three new co-CEOs, announces full record-setting Q3 2017 results
Samsung Electronics is keen to avoid a leadership "vacuum" with a younger new generation of managers while making even more money during Q3 than Q2 2017.
October 31, 2017 8:31 am
You may get an iPad Air 2 if Apple can’t like-replace your iPad 4
Well, there's a chance you might get one if you need a repair. Basically, it's the store manager that makes the call based on inventory issues.
April 18, 2017 2:10 pm
Galaxy S8 gets first-party enhanced warranty with Samsung Premium Care
Samsung begins selling devices, financing and services direct to consumers, but not unlocked devices. There's also that "Guard S8" program we've heard.
April 11, 2017 12:22 am
Samsung finally looks to tie up loose ends with charge-disabling Galaxy Note 7 update in Korea
For some reason, it took Samsung almost six whole months to realize preventing the Galaxy Note 7 in Korea from charging altogether is for the best.
March 24, 2017 5:55 am
Google Pixel hardware problems continue, microphone of concern this time
Speakers are busted, the camera's screwed up and now you can't even make a phone call on the Google phone. And a solution takes four months to achieve.
March 8, 2017 10:15 pm
Just 85 percent of Galaxy Note 7 units in Korea have been returned, around 140K still in use
Samsung is having trouble wrapping up the Galaxy Note 7 recall program in its own homeland of Korea, where people just won't return the fickle phablet.
December 20, 2016 5:02 am
‘Nearly 85 percent’ of recalled US Galaxy Note 7 units have been officially replaced thus far
Samsung has managed to take a whole lot of hazardous Galaxy Note 7 devices off the US streets, though plenty still remain in circulation.
November 7, 2016 4:23 am
‘Most’ Galaxy Note 7 users are ‘basically switching to a Galaxy S7’, at least on Sprint
Samsung's retention rates might be higher than expected on the heels of the double Galaxy Note 7 recall, at least on a couple of US carriers.
October 26, 2016 5:01 am
Galaxy Note 7 users can now get big S7 discounts if they promise to upgrade next year
Willing not only to exchange your Galaxy Note 7 with a GS7, but also embrace the S8 or Note 8 as soon as they're out? Here's a massive incentive.
October 24, 2016 6:40 am
This Galaxy Note 7 class action isn’t what you think it’s about
As far as we know, no one was physically injured in the making of this lawsuit. But at least 100 people were economically injured by Samsung...
October 18, 2016 2:59 pm
Samsung brings Galaxy Note 7 exchange gifts to the US, and Amazon refunds accessories
Willing to give Samsung a third chance after two Galaxy Note 7 recalls stateside, and go back to the S7? Here's $100 in bill credit.
October 13, 2016 10:48 am
CPSC announces ‘expanded’ Galaxy Note 7 recall, and yes, even units bought used will be exchanged
In case there was still any lingering doubt, the US CPSC has just crushed it - new and old Galaxy Note 7 units are officially recalled.
October 13, 2016 5:48 am
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