HTC is caught in a precarious situation as its popular Droid Incredible, Verizon Wireless’ current flagship Android phone, is in high demand but has been continuously delayed due to constraints of AMOLED supplies.
According to one reader who is awaiting their Droid Incredible shipment, “While all orders are running 2-3 days behind schedule, the Midwest region’s shipments appear to be at a standstill. East and West coast customers are receiving their orders while orders made DAYS before in the Midwest are being ignored. The following is an email that was sent last night. This is the first news Verizon has cared to give its customers.”
Dear Valued Customer,
Thank you for your recent order of the DROID Incredible by HTC. Due to overwhelming demand for this innovative device, we are currently experiencing inventory delays. We apologize for any inconvenience this may cause and are working to resolve this issue.
If your order shipping date was June 28 or prior, you may experience an additional delay of up to 7 business days. We will send an update with tracking information once your device has been shipped. If you have already received your device, please disregard this notice.
Your satisfaction is important to us, so we’re also sending you a $25 Verizon Wireless gift card which may be redeemed online or at any Verizon Wireless retail store as a way of saying “thank you” for your patience in this matter. No additional action on your part is required – we will send the gift card to the address you provided with your order in the next two weeks.
If you have further questions regarding your order, please contact Verizon Wireless customer service by dialing *611 from your mobile or calling 800-922-0204.
Verizon Wireless Fulfillment
Thanks to Josh Norman for the news tip.