INTRODUCTION
I have used a CF modem
for dial-up connections for about 18 months. My first
was a Casio, because it was the only one I could track
down through a local dealer. Though the modem performed
very well, the tiny metal and plastic connector between
adapter and CF card seemed weak. Eventually it failed
during an accidental yank on the phone cord. I ordered
a replacement cable, but that proved not to be the
problem, rather, something inside the card had been
damaged when the cable pulled out.
So… modem shopping time again. Being now biased
against connector cables, the Socket modem was among
those catching my attention. As I read the specifications
for the various available brands, it soon became apparent
that this product offered the better numbers. Especially
capturing my interest was the claim of low power consumption.
I go on the web a fair bit with my EG-800, preferring
it to my PC even for downloading software or media.
Perhaps I am a bit obsessive, but if a site resists
Pocket IE I am more likely to avoid it than to try
later on the notebook. And for e-mail I use only the
Casio. So for the times I am not wanting to be tethered
to my AC adapter (on the porch, at my woodworking
bench, in other folks’ houses…) it is good to get
as much online time as possible. Other factors, like
wide operating temperature range, apparent toughness,
and of course price, were all factors in my choice.
Of all the modems I looked at, Socket’s 56K CF modem
seemed to present the best package.
SETUP
Installing the Socket CF modem
on my Casio EG-800 was almost too easy. I plugged
it into the CF slot, opened my local ISP connection
under Start–Settings–Connections, chose ‘Socket-CF+_56K_Modem’
from the modem selection drop-down list, then followed
through to save the modified setting. Opening my e-mail
program I just tapped through as normal and was connected
as though nothing had changed.
A wee MS
bug uncovered
It turns out that Microsoft
set me up for a bit of a fall, something I could have
avoided by configuring a new connection from scratch
instead of tapping into an existing setup. For the
next couple of weeks connections were not at all consistent.
An average of 30% of my attempts were rebuffed, giving
different versions of the same error depending on
which program I used to dial-up Asking Socket support
about this, they informed me that it was a known bug
in the PPC OS, and advised that I create an all-new
connection using this new modem. I did that, and have
had not a single failure since. I tried, but could
not find this written up in the MS ‘Searchable Knowledge
Base’.
Here’s
the run-down on configuring a dial-up for a Pocket
PC. First, tap Start–Settings–Connections, then
Modem, then New Connection:



Carrying
on, input any information your ISP requires for
a connection. In my case figuring out a couple of
subtle differences in labels like ‘server name’
and ‘domain’ made it a bit of a puzzle, but persistence
and keeping good notes on things that didn’t work
eventually got me there. Unfortunately, most ISP
tech support people still haven’t even seen a Pocket
PC, so all they can offer is a printout of the specs
they offer PC users.
Carrying
on, input any information your ISP requires for
a connection. In my case figuring out a couple of
subtle differences in labels like ‘server name’
and ‘domain’ made it a bit of a puzzle, but persistence
and keeping good notes on things that didn’t work
eventually got me there. Unfortunately, most ISP
tech support people still haven’t even seen a Pocket
PC, so all they can offer is a printout of the specs
they offer PC users.




Once set up, run a registry backup or full
backup to avoid having to do it all over if your device
fails for some reason. SpriteSoftware’s
Pocket Backup is very reliable, and the regular edition
is free.
PRODUCT FEATURES
The modem arrived in a
plastic display package, and included a decent quality
7′ phone line and minimal documentation. Not much is
required, as the immediate recognition of the card on
insertion makes software or instructions irrelevant.
The modem itself is very nicely made, with a sense of
potential durability about it. The absence of any intermediate
cable bolsters this impression.
Modem operation is straightforward
enough. Tapping into the Connections (Start–Settings–Connections–Modem–Connections–Your
Connection) is about the hardest way to get to the Connect
dialogue. It’s a lot easier to go the Inbox or Pocket
IE route. For those who don’t use Dashboard, the Inbox
icon on the Today screen takes you right there. Then
just tap Services/Connect or the twin envelope icon.
Similarly in PIE, tap Tools–Connect. Then input username
and password, Save if you like (I did), then Connect.
Here’s a picture of the modem in the EG-800 at full
size:
Using the CF modem card with a notebook PC is almost
as easy. I installed it to 2 notebooks; a Fujitsu
FMV-BIBLO NE7/75 running WinME, and an Acer Travelmate
521TE running Win98SE. The Fujitsu recognized it on
insertion (in a Microtech CF to PCMCIA adapter costing
about $15 – Socket also makes an adapter) as “Socket-CF+_56K_Modem”,
installed in a few ‘OK’ or ‘Next’ clicks. Lucky for
me it was so simple; the Fujitsu has a Japanese OS,
and I couldn’t read most of what the installer said.
I just kept hitting Enter. The Acer was a bit trickier,
doubtless lacking the driver because it’s almost 2
years old. But still, the modem was recognized as
a “Standard PCMCIA card modem”, I hit ‘Enter’ a few
times, and it was installed. Configuring the dial-up
in each was simple enough with my ISP’s info sheet.
Performance
on a PC is quite nice,
when I’m used to a built-in modem that is less than
reliable and usually slows to 1.9 kbps or less during
downloads. Here’s are a screenshot depicting typical
speed with Socket’s modem, well into a large download:
And here are a few samples, chosen at random, of
Internet-based speed tests using the modem in my
Casio EG-800. Average indicated speed in dozens
of similar tests was about 36 kbps.
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And for a ‘real-world’ test, I e-mailed
a 2046 kb MOV file. It took exactly 15 1/2 minutes equaling
about 2.2 kbps. Better upstream on my PPC than my PC’s
normal downstream rate. Also for comparison, I just
downloaded a 1.7 MB program installer, and it completed
in 7 minutes; a bit better than 4 kbps. I average maybe
4 MB of sites per day on the unit, plus any eBooks or
film clips of interest, software updates, new programs
to test, and a couple of fair-sized e-mail attachments.
Since I prefer to browse and download on the Casio,
and never do mail on a PC if I can avoid it, performance
is very important to me. I also upload files to my site
using ftpView, often for insertion in discussion forum
threads, and to share files too big for e-mail with
family and friends, and also a bit of site maintenance
when I have time. And I fax a bit, using KSE Truefax.
Fax transfer performance is exactly as specified in
the Socket Communications specification sheet. For the
past month, this Socket modem has kept me quite contented
with its general performance. I throw it into a pocket
when I go out, in case I get a moment to check my mail
while at another location. Great to have reliable hardware,
avoiding embarrassing delays while ‘showing off’ the
PPC too.
Battery life while online is decent.
On average, my EG-800 offers me 2 hours online per battery
charge. If I don’t use the modem, and use a range of
functions including games, PIM apps, graphics tools,
and a lot of Pocket Word, I get about 5 hours. Modems
use a lot of energy, but this one lets me get bored
of forum browsing before fading out.
HELP SUPPORT
Socket support was a bit late getting
back to me, but hey, it was Christmas holidays for
the works of them. I had the information I needed
as soon as everyone returned to work. Data sheets
are readily available on the Socket
site, as is e-mail support.
SYSTEM REQUIREMENTS
All Pocket PC models including PPC 2002 with a CF Type I slot are supported, whether built-in or a jacket. H/PC and Palm-size/PC are also supported. So is the new Casio BE-300. And though Socket seems reluctant to point this out, their modem is a fine addition to a notebook PC accessory bag.
BUGS AND WISHES
Only a Microsoft bug to report,
and configuring a new connection rather than swapping
the modem in an existing one avoids this altogether.
A small thing, but mildly annoying: the stainless
steel (or chromed) surrounding for the RJ-11 jack
has a sharp inner lip. This tends to hold onto the
top – the flat side – of the phone jack when I remove
it. A bit of practice has overcome this, making it
something I don’t think about at all. Had to check
my early notes to remember this.










