The hardware of the AT&T Palm Pre Plus feels dated. The device is a bit thick, and overall, it feels numb because the facade of the device is virtually an unobstructed surface with no buttons or even a ledge to help make sliding out the keyboard a bit easier. Compared to the Verizon Palm Pre Plus, the AT&T variant is identical except for the addition of the SIM card slot in the back.
Another downside to the Palm Pre Plus, and this could be subjective, is that the keyboard is difficult to use. Palm made an upgrade to the keyboard after the original Palm Pre, but for me, the keys are difficult to press, even though my fingers aren’t large. They don’t feel responsive, and I’m never sure whether to use my finger tips or my fingernails to press the little keys.