By Stephen Schenck | May 5, 2011 7:55 PM
Yesterday Verizon abruptly reeled back in an HTC Thunderbolt update that it had been saying would start going out to customers on Tuesday. The update was to improve data speeds on 3G and fix assorted bugs. A leaked screenshot showed the carrier was informing its employees to direct customers with questions to its Thunderbolt support page, but at the time there was no new information to be had there. Verizon has since updated that support site, now enthusiastically proclaiming the update is “COMING SOON!”
Now sure, that’s not much in the way of explaining to your users what’s going on, but it’s confirmation that the update simply hasn’t been scrapped, and based on Verizon’s behavior with other smartphone-related delays (*cough* Charge *cough*), the even limited level of candor here has us wanting to believe the carrier that the update really will be back with a second attempt at distribution any day now.
If we ever manage to learn just what went wrong, we’ll be sure to update you, along with any developments concerning a new release date.