Could CPSC statement put kibosh on replacement Galaxy Note 7 devices in US?
In the US, the Consumer Product Safety Commission puts its voice out into the noise of regulatory sirens on Friday with an official press statement “urging all consumers who own a Samsung Galaxy Note7 to power them down and stop charging or using the device.”
Samsung itself issued a global voluntary recall the week prior as it had found a flaw in some of the embedded batteries. Airlines in Australia, the Philippines and the UAE have banned the charging and use of the Note 7 in-flight. The FAA has advised against such activities, but has not banned them.
The CPSC and Samsung are determining further action in the form of a government-issued recall, including whether or not replacement Galaxy Note 7 phones are “an acceptable remedy for Samsung or their phone carriers to provide to consumers.”
What this means for expedited shipments of replacement units, we do not know yet. Perhaps Samsung may be ordered to change its components sourcing regimen before units can begin going out again. Maybe its current measures will be enough. Further delays of new sales will almost certainly tack onto the mounting cost of this recall program.
Samsung is encouraging customers to exchange their phones for a Galaxy S7 or S7 edge. The company will pay the price difference.