HTC dashes all hope of One A9 ever getting Verizon support, offers money back
What does the future hold for HTC’s One-series of smartphones? With it looking increasingly likely that the company’s next flagship will drop both the One name and its M-designation, will models like the One A9 and One X9 be the last of their kind? We don’t know about that just yet, but we’re finding last year’s One A9 back in the news today as we get some bad news about the phone’s carrier support, as HTC confirms that the One A9 ultimately won’t support Verizon as planned.
HTC always sold the One A9 with support for AT&T, T-Mobile, and Sprint, but Verizon support was supposed to be forthcoming. As an unlocked smartphone that wasn’t on Verizon’s official list, you’d still need to deal with the headache of getting your hands on an activated LTE SIM card, but HTC was working on an update for the One A9 that would allow users to operate that handset on Verizon’s network, should they overcome that obstacle.
First we heard that update was scheduled to land in November of last year, then December, but it never seemed to be ready. Now HTC’s finally coming clean, admitting that the idea of One A9 Verizon support is dead in the water:
Following extensive testing, we are unable to support the Verizon network with the Unlocked HTC One A9. For individuals on the Verizon network that ordered the Unlocked HTC One A9 on HTC.com, we will refund his/her order and provide a 20% discount on any current HTC phone or future phones launching through Dec. 31, 2016. Individuals may contact HTC Care at 1-888-216-4736. We regret any inconvenience.
Offering to give users their money back is exactly what we’d hope to see HTC doing in a situation like this, and that extra 20-percent discount is a nice attempt to make up for the inconvenience. That said, we’re still sad to learn that HTC couldn’t make One A9 Verizon support work in the end.
Source: Droid Life