“Sorry” sometimes just isn’t enough. Australian carrier Telstra seems to know that.
So when a network outage event took hold last Tuesday, the network decided it would aggressively recover customer satisfaction and give its engineers overtime with a “Free Mobile Data Sunday.” Every subscriber — even those without data credits — got in on the action.
Telstra reported 1,841 TB of total traffic, double a usual day’s movements. One user took to Reddit to brag about his 421GB take, nearly 72 times his monthly allotment of 6GB. That’s about 25 seasons of the program “How It’s Made,” some other full seasons of other programs and the synchronization of 172 Steam games.
The carrier said speeds were reduced on its branded “4GX” network from all of the traffic, but that same user performed tests throughout the day and got 100-plus megabit speeds each time. But nothing went wrong otherwise.
Redditors have told the original poster to wait for that “mistaken” bill coming through the post this month.