If you perhaps thought American and British lawyers were merely trying to score some free publicity with idle threats meant to intimidate Apple into settling Error 53 controversies out of court, a class action complaint registered at the US District Court for the Northern District of California on February 11 proves just how serious the legal pickle already is.
Cupertino’s looking at damages potentially exceeding $5 million, as there’s no way to correctly appraise the number of injured parties right now that could be entitled to compensation if a jury finds the accused guilty of all charges.
Speaking of, there are five main allegations brought against the world’s most profitable company by Seattle-based law firm PCVA, including negligence, negligent misrepresentation, violation of California Unfair Competition Law, violation of California False Advertising Law, and unjust enrichment.
While a couple of those claims may seem iffy to people not very fluent in legalese, as well as difficult to verify with hard evidence, a case can definitely be made for Apple’s abuse of power and failure to inform its customers of third-party repair repercussions.
Interestingly enough, it appears Error 53 device breakdowns date as far back as early 2015, and are thus not entirely connected to security “features” introduced with iOS 9. Furthermore, a number of iPhone 6, 6 Plus, 6s and 6s Plus bricking scenarios were reported after faulty screens or even cables got replaced by “unauthorized” fixers, so the issue isn’t limited to Touch ID fingerprint sensor restoration either.
Clearly, Apple will have a lot of explaining to do, policies to change, and restitution to make before sweeping this scandal under the rug. Thousands of people may have each lost hundreds of dollars because of the tech giant’s arrogance, and that kind of mass rage isn’t easy to deal with. Especially when you insist you haven’t done anything wrong.