iPhone Error 53 Touch ID security ‘feature’ could yield legal nightmare for Apple
Unless you’ve perhaps been paying too much attention to the Super Bowl and heated US presidential race, chances are you’re either familiar with or directly affected by the latest widespread iOS 9 glitch connected to Touch ID hardware compatibility.
In a nutshell, Apple’s extreme security policies have recently started to backfire on everyday iPhone 6 users who chose to get their broken fingerprint sensors fixed at “unauthorized” repair shops to save a buck.
While everything may have seemed in order at first, and the component replacement actions looked like a success, once updated to the newest version of Cupertino’s mobile operating system, many iPhones in question suddenly succumbed, merely displaying mysterious Error 53 messages.
As it turns out, Apple is well aware of the problem and, to the outrage of iFans grieved by a bug they unintentionally caused, is regarding the situation as perfectly normal. But several groups of American and British lawyers predictably disagree, scouting the field to potentially bring class-action suits against the world’s most profitable company.
Seattle-based law firm PCVA already launched a public call to alleged victims, arguing Apple “may be intentionally forcing users to use their repair services, which cost much more than most third-party repair shops.”
That sounds like it violates a number of US consumer protection laws, whereas in the UK, several barristers suggested to The Guardian Apple’s reckless “security-protecting” operations might be in direct breach of the Criminal Damage Act 1971.
Namely, Tim Cook & co. could face accusations of intentional destruction infringed upon “property belonging to another”, which sounds like a stretch, but it’s at the very least a serious charge Apple needs to take seriously. You know the easy way out of this, right? Compensate existing injured parties (it’s not like you can’t afford it), and remove ridiculous third-party repair restrictions. It’s the right thing to do, Cupertino.
Source: The Guardian