Apple follows Microsoft’s footsteps in AC adapter recall
We don’t ask a lot from the power adapters that feed out favorite mobile devices: they should be compact, easy to store, offer ample cable length, and if they can do all that without electrocuting us or bursting into flames, so much the better. Unfortunately, those latter concerns seem to have become a bit of big ask for a distressingly growing number of firms, like we saw last week when Microsoft found itself issuing a recall for faulty power adapters shipped with a number of Surface Pro models. Now it’s Apple’s turn to face the music as the company shares word of its own recall, affecting power adapters used with certain Mac and iPad models (as well as the World Travel Adapter Kit , above) .
The bad news is that this recall deals with products that have been in service going back over a decade, all the way to 2003. On the plus side, only users in certain nations face any risk, and the problematic wall adapters were only sold in Australia, New Zealand, Korea, Argentina, Brazil, and continental Europe.
If you happen to be in one of those countries and are curious if your power adapter is on the recall, take a look at the internal slot as depicted below – if you see a three-letter regional code in there, you’re fine, otherwise your adapter might just pose a shock risk – and you’re going to want to get a new one through Apple’s exchange program.
To get that process moving, you can contact an Apple Store or authorized service provider – you’ll want to have your device’s serial number at the ready, so Apple can double-check whether or not you’ve got one of the bad adapters.
This recall follows another Apple product panic over a potential fire risk, with the company recalling the Beats Pill XL speaker last year due to concerns of overheating.