Samsung finally gives Galaxy Note 5 (nearly) impossible-to-ignore backwards S Pen warning
It didn’t take long after the Samsung Galaxy Note 5 first went up for sale that the first reports of trouble started rolling in: users were trying to put the phablet’s S Pen stylus back in the phone facing the wrong way, and it was getting stuck. The issue quickly became a contentious one for smartphone fans as some placed the blame squarely on users for inserting the stylus backwards, while others criticized Samsung for designing a phone where such misuse was not only physically possible, but incredibly prone to creating permanent damage. In Samsung’s defense, the Note 5’s user manual included a clear warning about wrong-way S Pen insertion, but was that really enough to catch everyone’s attention? Samsung finally appears to be stepping up its efforts to prevent users from damaging their phones in this manner, as Note 5 units start arriving with a much more explicit warning.
Last week, we checked out the latest Galaxy Note 5 variant to hit US carriers, as T-Mobile picked up the handset in its gold platinum finish. As shoppers start taking these models home, they’re being greeted by an impossible-to-avoid message advising them of the dangers of wrong-way S Pen insertion, printed on the plastic sleeve protecting the phone within its box.
Is it still possible to rush through unboxing, discarding that sleeve without a second look? Sure; users will always find ways to avoid reading instructions. But with this stepped-up effort, it’s becoming increasingly difficult to blame Samsung for not giving Note 5 owners a proper heads-up.
Of course, that doesn’t resolve the issue that this kind of damage would ideally not even be possible in the first place, but that’s an argument for another day.