Apple finally delivers online iMessage tool for resolving SMS routing bugs
Long-time Apple users, especially those who juggled their mobile subscriptions between iPhones and devices on competing platforms, have only been all too aware of some lousy logic Apple’s iMessage service has been employing when trying to work out where to send texts. Even after moving on to another OS, texts from iOS users meant to go to your number would end up stuck in an iMessage black hole, never reaching you as intended. It sure took long enough, but Apple has now finally made available an online tool for performing iMessage deregistration, mitigating the impact of this issue.
Basically, a SIM (and its phone number) would get associated with iMessage once you used them with the service on an iPhone. Were you to stay on iOS, that posed no problems, but even after you removed your SIM from an iPhone and migrated it to another handset, Apple would still keep that number linked to iMessage in its internal database. As a result, when other iMessage users attempted to text you, Apple would never forward that text on to your new phone as an SMS, expecting you to read it on iMessage somehow.
With this new tool, you just go online to the link below, enter your mobile number, and confirm a code Apple sends you. With those steps completed, your number is freed from its iMessage shackles and your old iOS buddies will be able to text you on your new phone with that same old number. It’s still a little silly that it took Apple this very, very long to streamline the deregistration process, but better later than never, we suppose.