As Microsoft and its partners continue to roll out Windows Phone 8.1, and even the new Windows Phone 8.1 Update 1 to existing devices, the last thing we ever expected to find was a case of an eligible product that won’t receive these updates. One of the beauties of the Windows Phone 8 evolution was supposed to be that any device running it would not face any software obsolescence issues. Sadly the news today is that not everything is perfect, and this is sad news for some HTC customers.
Surely the HTC 8S (known also as the HTC Windows Phone 8S) didn’t take the world by storm, and such was the case of its bigger sibling, the HTC 8X as well. These were both beautifully designed smartphones, but lacking on some features that newer Nokia Lumia devices were bringing to the market. If you chose a HTC 8S we’re sad to report that you won’t be getting Windows Phone 8.1 GDR1, as there seem to be some hardware limitations with the device. These limitations weren’t made specific, but we do know that HTC had the intent of bringing its customers with the software update.
On a positive note, Windows Phone 8.1 Update 1 is already rolling out to the HTC 8X very soon, though no dates were provided. It’s hard to predict what will happen to other HTC mid-tier Windows Phones, but hopefully this is the only case where customers are disappointed.
Update: Thanks to all of you for your feedback in the comments. The post has been updated to reveal GDR1 is the problem.