Google Play refund window growing to a logical amount of time?
Buying applications on digital stores has always been a mixed bag whenever we accidentally hit the “buy” button on the wrong App. Windows Phone is nice enough to give users a trial in most cases, and Apple is the complete opposite, where Cupertino’s policies even mention that “App Store purchases are final,” and reserving its right to not give you your money back. Google on the other hand gave you at least a meager 15 minutes to change your mind, though it seems that just changed in a good way.
Google hasn’t officially changed its policy of only giving you 15 minutes to claim a refund, but it seems the company has changed these rules silently. Reports claim that the company has extended the window to two hours, with different people testing this on different devices. Each test confirms that the users were given an exact 2 hours to claim their refund, with the option disappearing after that exact amount of time.
We’re hoping this is not a glitch, and let’s also hope things don’t change as these news continue to spread. Two hours is definitely a logical time for anyone to try a service out and decide if it’s a keeper or not. With software not being a tangible product, it’s not like if anyone is affected by a return.
Source: Android Police