Powering a smartwatch can be tricky business. Most of us aren’t used to the need to charge our (non-smart) watches weekly (if not daily), so if manufacturers want the public to embrace their products, they really need to make this chore as easy and seamless as possible. For companies like Motorola, that’s meant taking advantage of the latest wireless charging tech, while other OEMs go with a charging cradle of one form or another that physically connects to the watch. While you might think that a simple cradle would be a lot more straightforward than a wireless system (and less prone to failure), it looks like Samsung is hitting a ton of problems with what it came up with for its Gear Live, as reports of hardware failures arrive from multiple users.
The problems we’re seeing concern the clips that hold the adapter in place when connected to the Gear Live, and pictures have revealed failures both on the watch side as well as the adapter side. Efforts to get Samsung to replace damaged components have been met with frustration, though some owners have been able to turn to Google directly for support.
Besides criticizing Samsung for a charger design that’s prone to failure, users have also been complaining about how awkward the Gear Live’s charger is even when it’s working correctly. The image up top shows quite a few recent smartwatches being charged, and it’s only the Samsung (pictured on the far right) that doesn’t even come close to lying flat.