Leaked doc claims Galaxy Gear seeing excessive return rate

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Samsung’s Galaxy Gear may not be the perfect smartwatch (by a long shot), but it’s easily one of the most ambitious models we’ve seen to date, and we’ve found both a lot to like about it, as well as more than a few things we could live without. You’ve heard our opinions, but how does the smartphone-using public feel about this accessory? Some leaked retailer docs give us a glimpse into state of Galaxy Gear sales, and it doesn’t sound like great news for everyone.

This leak comes from within Best Buy, where associates are being presented with a survey to help Samsung figure out why Best Buy stores are seeing a Galaxy Gear return rate north of 30% – about one-in-three people who buy the smartwatch later changing their minds. Now, we don’t get to hear how high the return rate might be elsewhere, but even if this Best Buy figure is excessive, we could easily be talking returns in the 20% range overall.

We also get a little update about increasing levels of support for the Galaxy Gear, with this leak also naming when existing Samsung phones on various carriers should be receiving Gear-enabling updates. Sprint seems to be getting a head start on the pack, but the lion’s share should be out by this time next month.

gear-updates

Source: Geek.com
Via: Android Central

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bitsRead more about Stephen Schenck!