Very sad news for all of you who purchased the budget-minded Nokia Lumia 810 with the promise that T-Mobile would unlock the Band 4 LTE that’s hidden inside the chassis. As it turns out, even though the company made some sort of promise that all the devices with the hardware capabilities would get updated in order to use their new 4G LTE network, well, it seems that either T-Mobile is seeing this as another business opportunity to sell phones, or Nokia is.
In a very short statement today, T-Mobile has made their stand official, and it doesn’t seem they’ll go back on it:
Statement from T-Mobile
While the Nokia Lumia 810 features a chipset, which provides the hardware capability to support both HSPA+42 and LTE, the device will not automatically access our LTE network and, at this time, it will not receive an update to do so.
T-Mobile is committed to enhancing customers’ experience with our devices, including providing upgrades to device features and operating systems, and T-Mobile aims to deliver software upgrades when it will provide a better experience for our customers. We’ll share additional information on upgrades for the Nokia Lumia 810 when they are available.
Isn’t it funny when you get that phrase “xx company aims to deliver better service” and yet their actions don’t really match with what they say? Hopefully customers that are still able to return the device will do so to send back another clear message to T-Mobile in return.