What’s Causing Windows Phone 8 To Randomly Reset?


Unexpected device resets have got to be one of the most infuriating problems that can creep up with smartphones. You’re typing-up a long email, just about to send, when out of the blue your phone decides to power-cycle. The worst part is not knowing just what triggered the reset, leaving us powerless to do anything different in the hopes of avoiding a repeat of the incident. That’s the situation a number of new Windows Phone 8 users now find themselves in.

WP8 support forums have been lit-up with reports from users of these unpredictable resets. Attempts to narrow-down the cause have largely been in vain; different models from different manufacturers seem similarly affected, and there’s no clear pattern of installed software or anything else that might contribute to the problem.

That might point to some sort of instability inherent to Windows Phone 8. On the other hand, that could be getting ahead of ourselves a little, and there’s always the chance that a number of disparate issues, all cropping-up around the same time thanks to the platform just launching, could be creating the appearance of a single, yet widespread bug.

Have any of you new WP8 owners noticed a rash of unexplained resets with your phones? If so, has your experience led to any personal theories on what could be causing this to happen?

Source: Microsoft, Nokia (support forums)
Via: Information Week

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bits Read more about Stephen Schenck!