Pull up the official Windows Phone update history website, and you might notice some inconsistencies with just how much information Microsoft chooses to share. Back when NoDo arrived, the company highlighted all the new features in some detail. That’s a stark contrast with Tango, where Microsoft’s description of the update only touches on messaging features in any depth, lumping all the rest together under “includes many other improvements to Windows Phone”. Why isn’t Microsoft providing detailed changelogs of the features in recent updates?
According to a new report, this is an intentional strategy aimed at keeping users from complaining when a carrier or manufacturer decides to withhold certain components of a larger update.
This info comes from Windows Phone Italy, which attributes the news to Microsoft’s response to its inquiry. We’re not sure exactly where in the company the answer is supposed to have come from, so it might not be the official word from on-high, but it does seem to ring true; we’ve been seeing the Windows Phone update process become quite a bit more piecemeal since the platform’s early days.
While there’s no shortage of reports from sites like us that let Windows Phone users know just features should be expected in each update, we can understand the desire to not have an official source for the same info, depriving dissatisfied users of ammunition with which to complain to their carriers. That’s not to say that we necessarily like what Microsoft appears to be doing, but it’s understandable considering the position it’s in.