Sprint Earns Some Brownie Points: Delayed EVO 4G LTE Coming With Free Gift

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Dealing with carriers can be such a pain at times, whether you’re fighting over fees, trying to get a device upgrade, or dealing with network connectivity issues. That’s why it’s so refreshing to see one do something that’s all at once unexpected, unnecessary, and seems to be motivated by little more than wanting to do right by its subscribers.

We just heard yesterday that, following the phone’s delay in US Customs, the HTC EVO 4G LTE was finally starting to arrive in the hands of Sprint users who had pre-ordered the device. What we didn’t know then, though, is that Sprint has been delivering these handsets along with an extra treat.

To help make up a little for the delay, Sprint and HTC are providing these new EVO 4G LTE owners with a free cover for their handsets. Granted, it’s just a little something, but we don’t think anyone was expecting Sprint to reach out to customers who had pre-ordered the phone with any kind of compensation; after all, the situation that created the delay couldn’t have been less of Sprint’s fault. Granted, the note arriving with these gifts indicates they’re from both HTC and Sprint, but there’s really little reason for Sprint to be so willing to share the blame.

Add to all that how relatively short the delay ended up being, and it’s hard to paint this as anything other than Sprint going above-and-beyond for its user base. Good on ya, Sprint!

Source: The Verge
Via: Phandroid

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bitsRead more about Stephen Schenck!