Google Apologizes For Wallet Inconveniences, Gives You $5
If you are a Google Wallet user you probably noticed the all the rather recent news about the service, the exploits and the subsequent fixes. The Mountain View company decided, as a security measure, to disable the option of adding a Google Prepaid Card to your wallet, in case you have removed the card or reset your wallet.
You can now not only add back the Google Prepaid Card to your wallet but you will also be happy to find out that the funds, unless you asked for a refund, are also there; in addition, you will notice that you have additional $5, courtesy of Google. The company is saying “sorry” with the e-mail below and the $5 to your account.
As you may have experienced over the last few weeks, we temporarily disabled the feature to add the Google Prepaid Card back to your wallet if you previously removed the card or reset your wallet. We temporarily disabled this feature to ensure the security of our Wallet customers. We recognize this may have been an inconvenience for you, and we did not make this decision lightly.
We are happy to announce that you can now add the Google Prepaid Card back to your wallet with the newest version of Google Wallet, and any funds that you previously had on the card should be restored, unless you contacted Money Network and asked for a refund of those funds. To add the Google Prepaid Card back, you will first need to update your Google Wallet application to the most recent version.
To compensate you for any inconvenience this may have caused, we have credited an additional $5 (five US dollars) to your Google Prepaid Card. If you have further questions or concerns, feel free to contact us at 855-492-5538.
Thank you for your continued support of Google Wallet, and we look forward to launching many new and exciting features for you to enjoy in the coming months.
The Google Wallet Team
© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043
You have received this mandatory email service announcement to update you about important changes to your Google Wallet account.