Why Is The Galaxy Nexus Spontaneously Rebooting?
The arrival of the Galaxy Nexus this past fall went over quite smoothly for a phone that’s also serving as the introduction of a major OS revision. That said, we did see a fair number of minor issues pop up in the weeks following the phone’s release. There was the volume bug, which would surprisingly start adjusting itself on its own, as well as reports of touchscreen anomalies. Then, once the Verizon LTE version arrived, there was the issue with 4G signal strength appearing under-reported. Amidst all this, there’s apparently been another issue lurking in the background, with a number of users experiencing a series of device resets.
In a thread on Google’s support forums, users have been reporting these resets since the middle of last month. Dozens and dozens of owner experiences have been posted since then, both with the original HSPA+ and LTE models, and while they all note running across random resets, it’s hard to spot a clear pattern to the issue. Some only see problems when charging their phone, others when using certain apps. Some return phone after phone, never seeming to find one free from this issue, while others swap-out their hardware and find the replacement works like a charm.
The good news is that Google’s aware of these reports, even if it hasn’t yet come forward with a theory on what’s going on, nor on how these resets might be prevented. For now, be patient if your Galaxy Nexus is misbehaving; with any luck, Google will have a solution for for your worries in the near future.