Verizon Issues a Statement Regarding All Their 4G LTE Outages
Well, the only thing worse than terrible battery life on an LTE smartphone, is not getting LTE at all when you paid an extra premium for the phone. So far Verizon’s LTE network has shown a lot of glory. Aside from a minor outage last April, you could say that the network was close to perfect if this was still November. Sadly, December has been a different story since we’ve had as many as three significant outages.
Verizon has just issued a statement where they clarify the reasons for these three outages. They clarify that all three outages have happened for different reasons and that measures have been taken to isolate each of these problems separately:
Each incident has been different from a technical standpoint. Our engineers have successfully diagnosed those past triggering events, and they have not re-occurred.
Among the numerous measures we have taken or will take are: geographic segmentation, which enables us to isolate, contain and rectify network performance issues, and maintain service to the majority of customers when an issue does develop; and software fixes that we have developed, tested and applied regularly and will continue to do so. Both will improve performance and reliability.
And finally, we are learning from these issues and applying the same gold standard to our 4GLTE Network that make our 3G Network the nation’s largest and most reliable.
Outages or no outages, we must hand it to Verizon for still being the best at what they do. It’s great to see them come clean on their issues and the measures they’ve taken, and let’s just hope this all leads to the great network we were able to experience first hand in our recent visit.